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Student services and support programs

Student Services Support Team (SSST)
Mareeba State High Students are well supported by the SSS team who includes Youth Worker, Community Education Counsellor, Chaplain, School Based Police Officer, School Based Health Nurse, Vocational Education Officer, Student Behaviour Manager, Kids in care Support Officer and Guidance Officer. The team has full and part time workers who all bring a diversity of skills to case manage and support all our students promoting wellness and good mental health.

Chaplaincy Program

What do School Chaplains Do?
A School Chaplain is a safe person for young people to connect with at school, providing a listening ear, caring presence and a message of hope. A Chaplain provides pastoral care for students struggling with a a range of issues, within themselves or their family networks, which may include family problems, peer pressure, friendship difficulties, low self-esteem, bullying, depression, drug and alcohol issues, and or/physical, sexual, and emotional abuse.
Chaplains run positive, fun activities for young people both in and out of school, and foster a supportive, caring school community. This includes support for at-risk students, support for staff and families from the wider school community, and spiritual support and direction for the school community.
The partnership between the school and the Chaplain, supported by local churches, businesses and community organisations, provides a network of local support and assistance. These positive relationships help young people to face issues, and provide hope, connection, meaning and purpose.
Who is Scripture Union Queensland (SU QLD?)
SU QLD is an interdenominational Christian Organisation that is officially endorsed by Education Queensland as an accredited employing authority for School Chaplains. SU Qld has worked in schools for more than 75 years, in partnership with local churches and community groups. Since 1990, SU Qld has been the leading supplier of School Chaplains in Queensland State Schools, currently training, supporting, equipping and overseeing more than 500 School Chaplaincy Services.
Our School Chaplaincy Service
The Mareeba State School Chaplaincy Service operates on Monday, Tuesday, Wednesday and Thursday each week. It seeks to provide an engaging and transformational pastoral care program that is available to the entire school community.
Our Chaplain works as a part of the Student Support Services Team alongside the Guidance Officer, School Based Health Nurse, Youth Support Co-ordinator and the Community Education Counsellor to provide holistic care to students and the wider school community.
Our Chaplain role models positive behaviour and builds mentoring relationships with students by being involved in school events, classroom activities and excursions, as well as being available to students during lunchtime breaks.
Our Chaplain is also available to provide confidential One-On-One Pastoral care to students who are struggling with Life Issues. One-On-One Pastoral care is often initiated by parental and teacher referrals and requires written parental consent.


Mareeba State High School ‘School Based Police Officer’
School Based Policing Program
The School Based Policing Program is a joint initiative of the Service and the Department of Education, Training and Employment which aims to assist school communities to achieve preventative outcomes through a police presence within school communities.
Under Queensland’s School Based Policing Program, 50 school-based police officers (SBPOs) work in 57 state secondary schools through-out Queensland.
The School Based Policing Program seeks to enhance community safety and security and increase community confidence and satisfaction with police by building positive relationships with, and providing a quality policing service for, members of the school community.
SBPO work under a Memorandum of Understanding (MOU) between the Queensland Police Service and the Department of Education, Training and Employment.
SBPOs Supervisor is the relevant Officer in Charge (OIC) of the Child Protection Investigation Unit (CPIU) Queensland Police Service.
Planning daily activities, in conjunction with their supervisor and school principals, to address the SBPO principal responsibilities as outlined;
  • Identify and effectively address local policing issues within the school community, using crime prevention initiatives and problem solving approaches, in partnership with relevant stakeholders;
  • Plan, prepare and deliver quality presentations, information and advice to students and protective adults (teachers, other school staff, parents and carers) to enhance safety and wellbeing and to contribute to an understanding of police and the law;
  • Provide initial police response and recording of offences committed within the school cluster in accordance with QPS policies and legislation and, where appropriate undertake minor investigations;
  • Liaise with and provide support to local adopt-a-cops as required and ensure the effective management of resources under their control;
  • Attend other high schools and feeder schools in the school cluster as the local SBPO;
  • Attend SBPO official training, networking and professional development opportunities.
  • In relation to the location of a truanting student, there is no police power to transport them from that location (even back to school) consent is needed from the student;
  • A teacher is to be present at all times when undertaking a classroom presentation or activity with students in the school. (If students are miss-behaving the teacher can be then asked to step in if necessary);
  • Attend school meetings (i.e. staff, behavioural) and any other school events that are relevant to the SBPO role.
  • In relation to school behaviour management issues, the school is to undertake its own investigations for exclusions/suspensions etc. (If School based Police Officer is involved in any incident/s that are relevant to the exclusion/suspension, if requested by the school, SBPO is able to provide observations).
  • SBPO advises the school when away due to leave, PDOs or training days. The school is not to hold onto crime reports until the return of SBPO. Depending on the nature of the incident, the school should report these matters immediately to the nearest Police Station or directly to policelink 131444).
  • It is important that the SBPO has a lockable office in the school with a lockable filing cabinet or desk (to secure confidential information and equipment as per QPS policy).
  • * Most schools have a budget under ‘Student Services’ for school support staff (such as SBPO) that SBPO may be able to access for activities/training/resources within the school. The schools have vested interest in training the SBPO in certain courses. (i.e. Love Bites)
  • Attend as many school events on the annual calendar as possible- this shows students that you have an interest in what interests them.
  • Having a master key for the school can be useful, especially in emergency situations or after-hours access if required.
  • SBPO are to re-direct requests or tasks that are given to them that are not really the job of a SBPO.  (Example- School based Police Officer is not there to make students be “good” in class or to scare students as a warning.)

School Based Police Officers (SBPO) Learning and Wellbeing Guidelines; Support Services
FOCUS – Students at risk of offending or becoming involved in the juvenile justice system.
ROLE- Promote a safe school environment and positive relationships between the school community and police.
STUDENT TARGET GROUP- Secondary students
HOW DOES REFERRAL OCCUR? – General interactions
OTHER RELEVANT INFORMATION – SBPO are Queensland Police Service employees, not all schools will have access to a School Based Police Officer.